Here's a collection of projects I've worked on.
Helping customers stay charged on the road
Designing services that help customers manage owning a car
Improving the ability to get the right cars on sale
Offering convenient ways for customers to complete tasks
Understanding the service today, to improve it for tomorrow
Defining a strategy for multiple services
Designing a service that supports citizens back into work
Building customers confidence to purchase broadband online
Helping customers digest complex bills
The BBC’s first online multiplayer game
Packaging the BBC’s first online multiplayer game
Developing fun, educational games for preschool children
CBeebies Go Explore app game focused on health & self-care
CBeebies Go Explore app game focused on shapes
CBeebies Go Explore app game focused on habitats of plants and animals
Digitising the way business customers apply for an account
A customer first redesign of the public website
Designing a bank with a difference
A collection of articles I've written on various topics
If you would like to work together, talk about design or ask for advice, please get in touch.
